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By using this site, you convey your agreement with these Terms & Conditions and the Privacy Statement. If you do not agree with the terms stated in this agreement or are dissatisfied with the site please direct your complaints to Contact Us page.

"Yahalla FZ LLC" maintains the www.yahallaconsultancy.com Website.

Fees and Payments

You agree that your credit card(s) will be billed immediately after online verification takes place. You agree to pay all fees and charges for any products or services offered for sale by Yahallaconsultancy.com or by any other vendor or service provider through Yahallaconsultancy.com. You shall pay all applicable charges relating to the purchase of any services. Requirements and fees related to the processing of passports and visas are subject to change, including, but not limited to, embassy consular fees, application forms and documentation required for visa issuance, which are subject to change without notice.

Once the payment has been made you shall receive a confirmation notice via email within 24 hours of receipt of payment.

Visa or MasterCard debit or credit cards in AED will be accepted for payment. We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE.

Customer using the website who are Minor / under the age of 18 shall not register as a User of the website and shall not transact on or use the website. 

Cardholder must retain a copy of transaction records and Merchant policies and rules. User is responsible of maintaining confidentiality of his account.

United Arab Emirates is our domicile country and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.

Processing Time

Processing time for visas and passports are approximate and based on processing times provided by Consulates and Embassies under normal circumstances. Processing time starts from the date of document submission at the respective visa authority.

Consulates and Embassies may request additional documents and may delay and/or deny processing at their discretion without further explanations. Yahalla FZ LLC will not be held responsible for any delays, cancellations, financial and other losses due to denial or delay in processing. No service fees, embassy fees, courier fees or any portion thereof will be refunded due to delays or denial of service.

Security

By submitting your personal and other required information details in order to fulfil application forms, you certify that the information you provide is true and correct. Please refer to our Privacy Statement that governs submitted & distributed information.

Refund Policy

If you cancel the service upon the payment has been made and before the actual service was provided then you shall be refunded fully. Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends of the issuing bank of the credit card.

However, if any part of the service was provided there shall be no refund possible.

Changes in Terms of Use

Please be advised that the Terms of Use of the website may be updated from time to time without any notice and thus Users/ Applicants should regularly visit Yahallaconsultancy.com website to access the latest policy statement.

Contact Us

For any questions about these Terms of use, please contact us for more information http://www.yahallaconsultancy.com